Meet the Team Behind Camp Fire National Headquarters

As summer programs wrap up and out-of-school time school programs kick into gear, our NHQ staff are hard at work supporting Camp Fire affiliates across the country. We asked team members to share a bit about who they are, from the best parts of their jobs to what’s bringing them joy, hope, and excitement right now. Keep reading to get to know the people behind the mission, what they’ve been enjoying lately, and what has them looking forward to the year ahead.

Shawna: Chief Executive Officer

What is the best part of your job? Connecting with people… my job takes me from visiting Camp Fire programs in action where I can connect with a young person through a shared activity,  to connecting with alumni over a shared memory, to a funder meeting where we can connect over shared purpose. 

What is a book, podcast, show, music, or hobby/activity you’ve been enjoying lately? Brene Brown and Adam Grant have made a resurgence in my podcast feed and I’ve been enjoying the unexpected leadership lessons they highlight in their show, The Curiosity Shop. 

What is something workwise that you’re excited about right now? It’s a tie! Both building new partnerships that connect more young people to Camp Fire programs and planning Camp Fire’s National Leadership Conference.

What is giving you hope? Young people today. From the CITs who shared their ideas for improving camp to the young camper who told me how proud he was of himself for swimming in the deep end, there is a generation of caring, creative, and confident humans coming of age and I can’t wait to see what they will accomplish.

Diana: Senior Advisor, Native Partnerships

What is the best part of your job? Having the opportunity to be a visionary and create something unique for Camp Fire. 

What is a book, podcast, show, music, or hobby/activity you’ve been enjoying lately? Sewing and beading

What is something workwise that you’re excited about right now? Launching the Native Institute

What is giving you hope? Seeing the possibility of Native education and Native communities becoming more connected, more locally powerful, more culturally grounded—and more capable of providing the spaces for the next generations to thrive.

LaSheé: Manager, Executive Operations

What is the best part of your job? The best part of my job is the flexibility. Leadership’s commitment to work-life balance helps create a positive and supportive workplace culture.

What is a book, podcast, show, music, or hobby/activity you’ve been enjoying lately? One show I’ve been enjoying lately is The Ark. I’m a fan of science fiction, and I enjoy the mix of mystery, teamwork, and problem-solving as the characters navigate life in space.

What is something workwise that you’re excited about right now? Our National Leadership Conference in December that brings together leaders across our network.

What is giving you hope? My grandchildren give me hope. Their curiosity, resilience, and optimism remind me to focus on the opportunities and possibilities that lie ahead.

Nikki: VP, Youth Safety & Well-being


What is the best part of your job? Visiting Camp Fire sites and seeing programs in action!

What is a book, podcast, show, music, or hobby/activity you’ve been enjoying lately? My favorite podcaster released a new season – Scene on Radio: The News, that I just started. My hubby and I have been watching the show Dark Winds this summer and love it!  

What is something workwise that you’re excited about right now? I’m excited about expanding and strengthening youth protection systems across the Camp Fire network.

What is giving you hope? Seeing Gen Z leading the way in mental health and well-being.

Val: Accounting Specialist

What is the best part of your job? I enjoy working with numbers, solving problems, and making sure everything is accurate. I also like being able to help my team when they need support.

What have you been enjoying lately? Lately, I’ve been listening to podcasts about personal growth and traveling to see my daughter, who lives in St. Louis, MO. I also enjoy spending time with my growing family and friends.

What are you excited about at work? I’m excited about continuing to grow in my accounting career, learning new skills, and taking on new challenges.

What is giving you hope? I’m hopeful about the future and the opportunities to keep learning, growing, and reaching my personal and professional goals.

Tanna: SVP, Network Services

What is the best part of your job? Creating systems and opportunities that better support our affiliates and help them succeed.

What is a book, podcast, show, music, or hobby/activity you’ve been enjoying lately? I’ve been reading The Confidence Code by Katty Kay and Claire Shipman, and I’ve also been getting back out on the golf course.

What is something work-wise you’re excited about right now? I’m excited to help plan this year’s NLC Conference! It will be my first, and I’m looking forward to being part of the planning process and seeing it all come together.

What is giving you hope? Stories of ordinary people who refuse to give up on the idea that our communities can be better and who are willing to sacrifice, learn, grow, and do whatever they can to make their communities and our nation better. I find that incredibly hopeful.


Joyce: Coordinator, Network Services


What is the best part of your job? Creating Work Health Love Awards

What is a book, podcast, show, music, or hobby/activity you’ve been enjoying lately? Criminal Minds

What is something workwise that you’re excited about right now? Preparing to process summer surveys

What is giving you hope? Cooler weather is giving me hope for an early fall.

HK: Director, Program Services

What is the best part of your job? When staff member at an affiliate says that something our team has created helps them, eases their mental load, or makes their program better. Best feeling ever!

What is a book, podcast, show, music, or hobby/activity you’ve been enjoying lately? I have been listening to a ton of emo and math rock lately and my favorite band for this is Del Paxton, a little emo band from Buffalo, NY. I think my music wrapped will have me in their top 1% of listeners…

What is something workwise that you’re excited about right now? I’m really excited about the partnerships we’re building with other values-driven subject matter experts and organizations, like Justice Outside. Working together with these folks makes our network stronger and gives us fresh ideas, insight, and energy.

What is giving you hope? The stories that don’t get covered on the news of people coming together to change something for the better. A recent example – conservation efforts and cooperation,the Great Barrier Reef has made a huge comeback this year. Two-thirds of the Great Barrier Reef has recorded the highest coral cover in nearly four decades!



Monica: Chief Operating Officer

What is the best part of your job? I love being able to take something that feels complicated or unclear and bring structure to it. Whether it’s a process, a financial issue, or an organizational challenge, I enjoy figuring out how all the pieces fit together and creating something that works better for the people involved.

What is a book, podcast, show, music, or hobby/activity you’ve been enjoying lately? I recently started HOTWORX and am really enjoying it. I decided I wanted to become one of those “morning workout people,” which for me means a 6:30 a.m. workout! Somehow, I’ve actually been sticking with it, and it’s become a great way to start my day. And on a completely different note, I’m so happy Ted Lasso is back on!

What is something workwise that you’re excited about right now? I’m about four months into my role, so I’m at that exciting point where I’m moving from learning and assessing into actually building and implementing. I’ve learned so much about the organization in a short amount of time, and I’m excited to start turning some of those observations into improvements that will help us work better.

What is giving you hope? Seeing things move forward. I’m someone who gets energized by progress, even when it happens in small steps. When people are willing to have honest conversations, try something differently, or work together to make something better, that gives me a lot of hope.

Emilia: Manager, Program Services

What is the best part of your job? The best part of my job is being able to support the people and programs of the Camp Fire network in a variety of ways, whether that’s facilitating a CoP for a small group of affiliates or creating a new course to be used by the whole network.

What is a book, podcast, show, music, or hobby/activity you’ve been enjoying lately? Lately, I’ve been enjoying the Handsome podcast, hosted by three comedians that I love. It’s the perfect blend of funny, heartfelt, and serious.

What is something workwise that you’re excited about right now? I’m excited for the upcoming school year and some of the new supports and releases we’re launching for afterschool, as well as initiatives specifically targeting amplifying youth voice.

What is giving you hope? Young people are giving me hope! Seeing young people engage with their local communities and advocate for themselves is exciting.

Chris: Director, Office Technology

What is the best part of your job? Opportunities to analyze, build and lift us up through systems.

What is a book, podcast, show, music, or hobby/activity you’ve been enjoying lately? My new turntable.

What is something workwise that you’re excited about right now? The new build outs coming to Learning Lab, our internal learning and professional development platform.

What is giving you hope? The steps we are taking to strengthen the network.


Julia: Senior Brand Manager

What is the best part of your job? I love thinking about different ways to communicate things. Choosing the way to present an idea or design an educational document may seem mundane, but it feels like part of the creative process. Not everything can be absorbed or processed in the same way, and I love that I get to make things feel accessible to people through design and language.

What is a book, podcast, show, music, or hobby/activity you’ve been enjoying lately? My favorite podcast is Sounds Like a Cult. I think humans are so fascinating, and we are all so culty lol. No matter who you are, there is a cult out there for you. And we all want to belong and feel like we have purpose. The podcast is really tongue-in-cheek and touches on pop culture as well, while also being really thoughtful. It’s a really good time.

What is something workwise that you’re excited about right now? I love seeing how the brand evolves over time. I have been with Camp Fire for almost 10 years now, and it is fun to see the brand move with the times and the young people we serve while also staying true to who we are.

What is giving you hope? My son. He finds joy in everything. And it reminds me not to take things so seriously. Nothing is that urgent. Slowing down on our drive home to look at a bulldozer isn’t a tangent or inconvenience; it is the whole point of being alive. The world is big and beautiful. No matter how long we have spent here, there is more to learn and more magic to experience. Watching him discover the world reminds me that I, too, am still discovering things.


Erin: VP, Marketing & Communications


What is the best part of your job? I’m a words person and a communicator at heart. I love the challenge of trying to find the best ways to communicate something, and how to make it as clear and to the point as possible. Good communication can make a big difference in any situation. I also love big picture thinking, being creative, and collaborating with others on projects. The social aspect, as well as dreaming, and using my strengths to further work that is making a difference – it gives me life!

What is a book, podcast, show, music, or hobby/activity you’ve been enjoying lately? I listen to music every day and love discovering new music. These days, I just really need a good beat to fuel my work and creativity! I’ve dipped my toes into deep house and electronic dance music, as well as crossovers from there. Activity – in the summer you’ll find me at the pool reading a book whenever I have the spare time! 

What is something workwise that you’re excited about right now? The marketing team has been taking some storytelling trainings to learn how to become better interviewers! Along with this professional development, we are creating a training for the rest of our network on our internal learning platform so we can support the affiliates to learn these skills too. I’ve always felt like I was good at asking questions, but some interviews I did this year left me feeling like I was missing the mark. I’ve been learning so much and am excited to share the information so we can strengthen our ability to capture Camp Fire’s impact and enhance the storytelling of all the incredible things we have going on across the organization!

What is giving you hope? Being involved with some community groups, there is a lot quiet work happening behind the scenes that isn’t getting publicity – people who are helping and looking out for others in major ways. This gives me a lot of hope as I have to believe it not just happening in my Kansas suburb, but all over our country. I also get glimpses of amazing stories through TikTok, and that also gives me hope. I know so many amazing people, especially women. Their friendship and examples inspire me. I am not alone! You are not alone!

Nav: Chief Strategy Officer

What is the best part of your job?

Supporting affiliates to do their best work, whether that’s helping them secure a new grant, troubleshooting a challenge, or connecting them to each other.

What is a book, podcast, show, music, or hobby/activity you’ve been enjoying lately?

I’ve been trying to train my wild dog.

What is something workwise that you’re excited about right now?

I’m excited about new things happening this year, including affiliates visiting each other and the expansion of Native Partnerships.

What is giving you hope?

Counting down to November 7, 2028.

Alexis: Digital Marketing Associate

What is the best part of your job?

I like to strengthen my storytelling muscles on social media and getting creative with videos.

What is a book, podcast, show, music, or hobby/activity you’ve been enjoying lately?

For podcasts, I’ve been really enjoying The Psychology of Your 20s. I’ve also been reading a book called In Your Defense. It’s a memoir that follows British lawyer, Sarah Langford, through twelve cases she’s been on. It’s been fun learning about her perspective and seeing how the lives of the people she’s representing impact her as a person.

What is something workwise that you’re excited about right now?

Something I’m excited about right now is an interview I did with Diana Cournoyer, Camp Fire’s Senior Advisor of Native Partnerships. This will be live soon!

What is giving you hope?

What’s giving me hope right now is spending time with my friends and family this summer. It’s so nice coming together, spending time with each other, and learning from each other as everyone continues growing and learning.

The Science of Encouragement

Authored by Whitney Raglin Bignall, PhD, Pediatric Psychologist and Associate Clinical Director of The Kids Mental Health Foundation.


Want to increase your child’s confidence, and keep them striving and motivated when things get tough? A great place to start is with encouragement!

What is encouragement, and how can we get better at it?

Encouragement is words or nonverbal actions (such as a thumbs up) that help or grow someone’s feelings or thoughts about themselves. Encouragement focuses more on effort, the person’s character and abilities.  Scientific studies show that encouragement helps to improve confidence and self-esteem. And that’s great for a child’s mental health.

Receiving encouragement causes our brain to send signals of pleasure and rewards. Those signals motivate us to continue the behavior that was encouraged. It also activates the part of the brain that allows us to plan and make decisions.

Practicing Encouragement

 As with anything, the more we practice the better we get. To increase encouragement:

Notice what they are doing right. This can be the hardest part! We’re often zooming in on behavior that is challenging or difficult. Instead, look for the behaviors and effort that’s helpful or positive.

Come up with specific praise or affirmation to encourage more of that behavior. Rather than “Great job” or “Way to go!,” try something like, “I love how you offered to share your cape with your friend as soon as they asked,” or “I see how hard you are working to bring up your grades. I really appreciate your effort.”

Praise and affirmation can go beyond behavior. You can notice things about the child’s personality and give encouragement about that. This could be, “I’ve noticed how you pay attention when others are talking” or “You really feel things deeply, which shows that you care about others.” These kinds of statements are also encouraging for children, which is good for their mental health.

Take a few moments to give them your full attention. Kids value your attention, so making eye contact, ignoring distractions for a few moments and talking to them will encourage them.

Small Gestures Can Have Big Impact

While words are a great way to encourage kids and specific words are even more powerful, small gestures can also have the same effect.

If a child is struggling, making eye contact and giving them an encouraging smile or nod can give them a boost. A high five or hug can also be helpful.

Whatever you try, know that your words and actions can be a powerful force for encouraging a child in your life. And when you develop a habit of providing encouragement, you deepen the connection between the two of you.

A great time to start is Camp Fire’s Absolutely Incredible Kid Day® on March 20, but you can begin at any time.

Who needs your encouragement?

Citation:

Wong, Y. J. (2015). The psychology of encouragement: Theory, research, and applications. The Counseling Psychologist, 43(2), 178-216.


Absolutely Incredible Kid Day®
March 20

Let’s make sure kids know they matter—not for their grades, trophies, or achievements, but for who they truly are. Take a moment today to remind a child in your life that they are enough—exactly as they are. 

Participating in #KidDay #AIKD is a simple, meaningful way to let young people know how much they are appreciated. 

Here are some resources to help write a kid in your life: 

Purpose and Passion: The Gen Z Take on Creating a Career in Out-of-School

Series: Rethinking Out-of-School Time Work for a New Generation

This article highlights the perspectives of young professionals in the OST field, with a focus on purpose and passion. Those who participated include: Cassandra Arechiga (she/they), Organizational Culture & Wellness Manager at Woodcraft Rangers; Toni Gray-Hazlewood (she/her), Director of Human Resources at Global Kids; and Antonio Servin-Gonzalez (he/they/él/elle), Youth Development Site Manager at Camp Fire Columbia.

Hi! We’re Angelica (she/her) and Hannah (she/her), and we’re back with another article in the series “Rethinking Out-of-School Time Work for a New Generation.” We are young professionals who both grew up in the space between “90s kids” and the “internet generation,” so we know a little bit about going to Blockbuster on a Friday night to pick out a movie and about “doom scrolling” on social media. 

We are what you call “cuspers” or Zillenials. 

We are also young professionals looking to our field for answers about making a career in OST. But for those in the out-of-school time field, being our age and in OST is a problem. If you haven’t heard, we’re in a staffing crisis, and young professionals are in a pivotal moment, do we stay or do we go?

What started as just a conversation between two friends catching up on life turned into a deep reflection on the out-of-school field. You can check out the first and second articles here! In our second conversation, with Shawna Rosenzweig, President of Camp Fire National Headquarters, we explored how being a Millennial has shaped her leadership and why supporting young professionals matters for serving youth. 

The number written out 90 in large font with messaging hearts around the number

In this third article, we chatted with a few Gen Z friends in the field to hear their vision of what a good OST job looks like, how being a Gen Zer influences their work, and the importance of supporting young professionals. 

Let’s dive in. 

How did you start your career in OST? 

Toni Gray-Hazlewood

Out-of-School Time just came my way. It was not something that I planned to enter into,  I planned on pursuing a career in law. However, the Let’s Get Ready, and the CUNY Service Corps programs, introduced me to Global Kids. From there, I became an intern with Global Kids because I felt connected to the organization’s mission and goals. After my internship, I was recruited to work in a school-based program, and that’s where it started. I was 19, a sophomore in college, and this was my first time entering the workforce — I learned so much from that time, and my career blossomed there.

Cassandra Arechiga

Like Toni, I didn’t plan on going into an afterschool program; I started as an intern at Woodcraft Rangers as an AmeriCorps member. After graduating from Chico State with a bachelor’s in psychology and diversity studies, I looked at different organizations, and Woodcraft really stood out to me. I studied their website. I studied their mission, vision, and values. Woodcraft highlighted healing-centered engagement, which, when I was studying psychology, was very much the newest wave of healing work, so the fact that they were even aware and talking about this, I was like — wow, my people!

Antonio Servin-Gonzalez

Two young girls standing in front of a pink, blue, and yellow background.

I worked in a school-based setting, I was in charge of running the school library, and one day, I was in the middle school office, and somebody came in saying they were a mentor with an organization. I got curious, and I started Googling, and shortly after I started volunteering for that organization as a mentor. Following that, I learned about Camp Fire Columbia, took a chance, and applied for the Program Specialist position at the middle school. Now, I’m entering my sixth school year! Working in the out-of-school time setting is a love of mine. In OST, we lift those boundaries within the school setting and reimagine what learning, creativity, and play mean and look like.

What does a good OST job look like to you? 

Antonio Servin-Gonzalez 

I value it when organizations empower their staff to do what they do, to build relationships, and to create impactful programming.

Cassandra Arechiga 

I think about the difference between performative and authentic practices. I remember seeing beautiful words on the Woodcraft website that drew me in. Such as  “rooted in healing-centered engagement,” teach and emphasize ” social-emotional learning,” and, lastly, part of the Woodcraft Way is believing that “youth are all innately good.” Coming from a psych background and after working with neurodiverse youth, that really stood out to me! I was very happy to find that it wasn’t just performative; it is what they practice, and it shows up in the people, roles, and spaces within the organization. 

Toni Gray-Hazlewood

You are having growth and development opportunities. Those opportunities ensure people know exactly how their roles influence and impact our students. If we can’t see that, then there’s no clear connection, and at some point, you’re going to wonder why you’re here. Also, having a coach or mentor who will support you and help you get further in your career, whether that’s moving up or moving out, is important. 

How does being Gen Z influence your work?

Antonio Servin-Gonzalez 

One of the things I’m very aware of is adultism. Adultism is hearing, “you’ll understand when you’re older” or “you’re too young to be doing that.” That really takes power from young professionals. I feel that because we are so young, we are seen as not being capable of taking on more challenging work. I’ve been denied opportunities for growth because of how young I was. 

Toni Gray-Hazlewood

With other Gen Zers, we often talk about professionalism or what it means to be a professional. It’s very subjective. I think it would be more effective to communicate our specific expectations and the reasons behind them. For example, we may want an employee to wear sneakers or dress shoes to work, but the rationale for that dress code is not always obvious. Instead of simply saying, “You need to be professional,” explaining the purpose and importance of the behaviors or appearance we expect is important. 

Cassandra Arechiga 

Something I’ve noticed is that many young people aren’t willing to sacrifice their authenticity. We are so rooted in our identities and what that means to us. This can show up in many ways, from how we express ourselves and communicate to how we wear our hair or have tattoos. If it is not accepted or embraced, sometimes that’s the reason why people leave. We ask ourselves, if I can’t be my most authentic self here, what’s the point? 

What is one thing leaders, supervisors, and managers can do right now to support young professionals in the workplace? 

Toni Gray-Hazlewood

Actively listening to the folks who recently entered the workplace. As a Site Director, I used to have a suggestion box for students and staff. I wanted this to be an open line of communication — tell me what you need, talk to me, let me know what’s happening. We should be able to listen to each other and voice our concerns. Take your time with the exit interviews; that’s when you lose good people. You can do engagement surveys. If those aren’t working, try the suggestion box or focus groups where you can engage in conversation. If you say that this is an organization for humans, then it should be an organization for humans. We should be able to listen to each other.

A graphic of a person with a star and check mark in white. In front of a pink, blue, and yellow background.

Antonio Servin-Gonzalez 

Following that, if you do have additional work that comes out of those suggestions, make sure that you are either providing additional compensation or accommodating staff schedules with employer-sponsored PTO. If a staff member is leading a committee on top of their normal workload, this is how we start heading down the path of burnout. Continue to find ways to thank your staff, even though it’s not monetary.

Cassandra Arechiga

The first thing I thought of was supervisor evaluations and how to do them in a way that allows team members to feel safe expressing their needs and feedback, as well as supports the supervisor in receiving intentional, constructive criticism rather than just being dissected or evaluated. When we avoid these conversations, we are doing both the team and our supervisors a disservice! The best thing any leader can do to strengthen their team and invest in their own growth is to ask, “How can I better support you?” and be open when listening to the feedback to create tangible change.

Why does supporting young professionals in the way we talked about today ultimately matter for the young people we serve?

A graphic of a person helping another person up a set of stairs in front of a pink, blue, and yellow background.

Cassandra Arechiga

Our goal is always to hire folks from the communities we serve, and that is radical. It is a form of activism to pour into those people, not just their professional development but their personal development. I always think of our direct service staff, our club leaders, community liaisons, and program managers because they are working with our parents and students, and they look like our parents and our students. If they’re following their dreams, if they’re thriving and not just surviving, the students pick up on that. 

Antonio Servin-Gonzalez 

In the activism space, we say, “We keep us safe,” and that applies to OST as well. If staff don’t have the resources and support that they need to take care of themselves, it’s going to be hard for them and young people. Having a supportive supervisor who can not only join you for a field trip but can also offer coaching opportunities can change the way that you show up in spaces with young people. 

Toni Gray-Hazlewood

A part of the Global Kids’ mission is to prepare youth for their future. When I think about that, I’m not just thinking about the students at school. I’m thinking about the folks pouring into those students, and those are the youth working and doing internships with us. If we take care of them, we have succeeded in our mission. So, supporting them matters because they are going to be our future. Young professionals uphold the other side of whatever it looks like when we’re done here in the workplace. 

Angelica: This was a very validating and insightful conversation, and we’re fortunate to have such emerging leaders from outstanding organizations represented here. 

Hannah: You can look forward to our final article where we will wrap up the series…at least for now! If you enjoyed this conversation, please consider reposting it with your own thoughts, stories, and experiences. Keep the conversation going online with the hashtag #youngprofessionals #OSTleadership

Take it easy y’all.

Relationships and Authenticity: A Millennial Leader Paving a New Way for OST Leadership

Series: Rethinking Out-of-School Time Work for a New Generation

Shawna Rosenzweig’s career has evolved organically through relationships, mentors, and seizing opportunities as they arose, leading to her becoming President of Camp Fire National Headquarters before the age of 40. As a millennial leader, she values collaboration, relationships, inclusion, and authenticity in the workplace. Shawna believes supporting young professionals is crucial for developing the field as a profession, and it fosters a healthy set of diverse perspectives.

Hi! We’re Angelica (she/her) and Hannah (she/her) and we’re back with another article in the series “Rethinking Out-of-School Time Work for a New Generation”. We are young professionals who both grew up in the space between “90s kids” and the “internet generation”, so we know a little bit about going to Blockbuster on a Friday night to pick out a movie and about “doom scrolling” on social media. 

We are what you call “cuspers” or Zillenials. 

We are also young professionals who are looking to our field for answers about making a career in OST. But for those in the out-of-school time field, being our age and in OST is a problem. If you haven’t heard, we’re in a staffing crisis, and young professionals are in a pivotal moment, do we stay or do we go?1

What started as just a conversation between two friends catching up on life turned into a deep reflection on the out-of-school field. You can check out our first article here! Following that first conversation, we sought to talk to a current OST leader about their experience coming up as a young professional in the field and their reflections on how we can better support young professionals going forward. 

In this second article, we sat down with millennial leader, Shawna Rosenzweig, President of Camp Fire National Headquarters. We wanted to ask her how being a millennial has shaped her leadership, and why supporting young professionals matters for serving youth, but also wanted to hear her story on forging a career path in OST and becoming president of Camp Fire all before the age of 40. 

Let’s dive in. 

Question: Shawna, give us insight into your career path in OST.

Shawna: I think it’s important to note, my high school and college jobs were working at day camps and afterschool programs because I like working with kids. 

At the time, I didn’t realize that that could be a career. I thought the way you work with young people is you become a teacher. And so that’s what I planned to do, but it never happened. 

During my last quarter of college (instead of semesters, we had quarters) I learned about this summer camp in Maine that works with high school students from different regions in conflict around the world, brings them to Maine, and they spend three weeks at summer camp and intense conflict resolution. They learn to see themselves and each other differently. I learned a lot about the different ways you can work with young people outside the classroom. 

After some time working with Seeds of Peace, I ended up moving to New York City, and before too long, got a job with Global Kids as a trainer and worked in their after-school programs. I loved it. I feel very fortunate in terms of the way it shaped me and the different leaders who took me under their wings in various ways. 

I did leave Global Kids to start grad school at Wisconsin, to study curriculum and instruction. Although it was a program primarily for teachers in a formal education setting, my advisor let me build my own, so I took some classes in public affairs to learn about non-profit management. During this time, I returned to Global Kids, to work for them as a curriculum specialist. As I was finishing my master’s thesis and doing my research in New York, I was encouraged to apply for a program officer position at a family foundation in the Bay Area. 

So at age 26, I moved to the Bay Area to work in philanthropy. Following that experience, I moved back to New York, to get married and started working at the Posse Foundation as a training specialist. Not too long after, I started working for Camp Fire National, to lead the program quality and evaluation efforts. It has been 11 years and my role has shifted and evolved from being on the Program Team, to becoming Chief Strategy Officer for a number of years, and to now serving as President of Camp Fire.  

Question: How did you initiate conversations about your career with other leaders? 

Shawna: I’m a naturally curious person and I enjoy people a lot. I’ve noticed a lot of how I do my work is through relationship building. There have been times when I’ve asked CEOs or EDs out for coffee when I know I’ll be in town for work. And they’re like, “Oh my gosh, like I’m so honored you reached out. No one ever reaches out just to build connection.” You never know where it might go from there.

Even so, for a long time, as folks around me got promoted, moved on to enviable jobs, entered grad school programs, even a camp leadership position, I’d be thinking “why not me?”… in the frame of why I wasn’t looked at or sought after for the position.

Somewhere along the way, I had a key shift in the “why not me?” mentality, which reframed it to be  “if you don’t ask, you won’t ever get.”

There’s a million reasons you can talk yourself out of something (believe me I’m good at this!), and yet, I realized that I wanted wasn’t going to be on anyone’s radar until I raised it. That’s true for becoming Chief Strategy Officer, becoming President at Camp Fire, joining the National Afterschool Association board, where I did my grad school research… each opportunity was me asking or putting myself out there, sometimes multiple times, and always trying to make the strongest case I could for “why me”.

Question: Could you talk a little bit more about what that supervisor role looked like in your career, did you ever have supervisors that really helped or looked out for you? 

Shawna: My former supervisors have played different roles at different times in my career. A realization for me was that a supervisor did not need to be everything to me all at once.

There were ones that were very much mentors in terms of honing my skill or expertise in a certain area and that was enough. I wouldn’t need every supervisor to be someone I was  going to call after or ask to be a reference later in my career. And of course there were ones that I knew I could call on at any time,  and ones that surprised me where I was not close with them at the time and  have kept in touch with them for many years after.

In terms of helping or looking out for me, there is also an important role in someone who is “supervisor adjacent”. I can think of multiple examples of somebody who was in a position adjacent to my supervisor that became a mentor to me, that knew the context, could offer perspective, and act as a thought or advice partner. 

Question: How do you think being a millennial influences your leadership? 

Shawna: Of the traits of a millennial leader, there are a few that resonate with me most. These include adopting a collaborative, team-oriented, way of working and decision-making. 

I’ve noticed I take a relationship-oriented approach. It might be building relationships internally within the organization, or externally across organizations. That piece shifts depending on the job function. 

The other piece is around inclusion. I think a lot about how they show up in my work. I even think back to early on in my career, I questioned — “Do I show up fully as who I am? Do people know that I’m married to a woman?” I think in some ways being a millennial and seeing this transition of workplace culture as I was coming up through it presented me with the opportunity to decide how open and out I was going to be and with that came a calculated decision on what the risks were.

In terms of deciding how I want to lead and show up as a leader, I choose to lead authentically. And again, I think that’s due to being a millennial and wanting workplaces to be inclusive and valuing diversity, equity, and inclusion.

Question: How does supporting young professionals support the work that you want to do as President of Camp Fire?

Shawna: First and foremost, we talk so much about this becoming a profession and not just a summer job or a first job, but it’s not going to become a profession if we are not supporting it, whether it is seeing opportunities for growth within or across organizations or continuing education and graduate program options. Folks are going to go somewhere else. We need multiple professional pathways to make OST a career. 

Second, I think there is a real benefit in young professionals’ experience and voice, especially in youth-serving fields. This should never replace actual youth voice and youth engagement, but young professionals are the closest to having that lived experience of the youth we serve. I think we often think about “intergenerational” as like grandparents age to our own age. But every day we have the opportunity to work across multiple generations and I think it is both a valuable skill to be developing and creates a healthy set of diverse perspectives and lived experiences within OST that benefits everyone. 

Thank you for reading this article. If you are a leader in the OST field, we would love to hear from you. How are you supporting young professionals? How does supporting young professionals support your work with young people? Stay tuned for more conversations around #workforce, #OSTprograms, and #youngprofessionals. 

If you enjoyed this, please consider posting it with your own thoughts, stories, and experiences. Keep the conversation going online with the hashtag #youngprofessionals #OSTleadership

Take it easy y’all. 

  1. Shortage of Workers in Afterschool Programs ↩︎

Mission vs. Means: The Young Professional’s Dilemma in Out-of-School Time

Series: Rethinking Out-of-School Time Work for a New Generation

Hi! We’re Angelica (she/her) and Hannah (she/her)! We are young professionals. We both grew up in the space between “90s kids” and the “internet generation”, so we know a little bit about going to Blockbuster on a Friday night to pick out a movie and about “doom scrolling” on social media. 

We are what you call “cuspers” or Zillenials. 

We are young professionals who are looking to our field for answers about making a career in OST. But for those in the out-of-school time field, being our age and in OST is a problem. If you haven’t heard, we’re in a staffing crisis, and young professionals are in a pivotal moment, do we stay or do we go?

We began wondering “Who’s looking out for us?” What started out as just a conversation between two friends catching up on life turned into a deep reflection on the out-of-school field and what needs to change to retain anyone currently under 35.

So, we decided to get together and take the convo out of the chat, and continue it publicly. Our shared struggles, musings, and questions we’ve been having together for the past few months have inspired us to write this series of articles here on LinkedIn, Rethinking Out-Of-School Time Work for a New Generation. You are currently reading the first article in the series.

We hope that others can connect with our story. This will be the first of many conversations with real people in the field. We invite young professionals to share stories as well, in the comments or in your own post (tag us so we can see!). Community problems can only be solved with community solutions.

Ok, let’s dive in. 

Balancing Mission and Means

Hannah: Ok, so just candidly Angelica, why do you think young professionals are leaving the field?

Angelica: Millennials are gone! Where are they? I think that they are looking for, quite frankly, more money, career development, a positive work environment, and a good work-life balance. They’re like, “How can I enjoy my personal life outside of work?”

Hannah: Agreed. I think that is outlined very well in the book that we’re reading together, The Ones We’ve Been Waiting For, when it talks about how the younger generation cannot keep up with inflation, or the cost of education, or the cost of rent or childcare. It’s a transitional moment of accepting where we’re at just in terms of survival and looking to “work to live” instead of “living to work”.

Angelica: You see it on TikTok, whenever people are like “this is my five to nine after my nine to five”, people are really showing that there is a life outside of work. But when we talk about youth development, people in this work care so much about it. You know, you do go home thinking about the kids that you’re serving, the families that you’re working with. 

Hannah: Is that something that you’ve experienced personally?

Angelica: So, when I was the Director of Advocacy at Dallas Afterschool, I got a text message one day from a community member and it was a picture of two kids outside a beer and wine convenience store. And they wrote, “We need to get these kids off the streets and into programs”. Obviously, they needed a safe place to go, but being in an afterschool desert that they were in, it became a challenge and question of how do we get programs here?  But I think about that a lot because we are always and will always be thinking about the youth, those outside of our programs, and those that we serve every day, no matter where we are. 

Hannah: Right. And then that can weigh on you as a person because it’s not just a job where you clock in and clock out and are done. You are thinking about somebody’s life.

Angelica: Exactly. It definitely weighs heavily. We have to be providing after-school professionals with the support and resources they need to just be able to handle that on top of their own things in life. Back to that survival piece…everyone’s just trying to survive, and it gets difficult. 

Hannah: Yes, everyone’s just trying to make ends meet.

Angelica: I don’t even remember what I was making at the after-school program I worked at, but I know it was not a lot because my mom would always tell me, you cannot live off of this. But I really enjoyed my job, and I made it work. I think that’s the tough part, we’re making it work, but you could only make it work for so long before people were like, I literally need to do something else, and I will.

Hannah: That’s where all the Millennial and Gen Z folks go… to careers that allow them to have adequate housing, support their family, and meet basic needs.

The Importance of the Supervisor Role in Career Development

Hannah: I think another barrier that I’ve seen is that out-of-school time jobs are not valued in the way that a nine-to-five corporate job might be. The staff are not broadly thought of as professional because the field is not seen as a profession. I struggle to tell my family what my job is because they don’t know about “youth development”. They’re like, “so you do camps right, like s’mores and hiking?” And I’m like, yes, but there’s so much more.

Angelica: I also think about the career development and career pathways part. In after-school, we have seen that people are just thrown into the work. They’re just like, “Hey, this is the after-school program. This is what you’re going to do.” But we don’t talk about the career that this can turn into. 

Hannah: Yeah, the professional growth, the coaching opportunities. Across the board, whether you’re a direct service staff or you’re a site coordinator or at a manager level, your supervisor needs to sit down and talk to you and say, what are you noticing, how are you feeling, what do you need from me? Because there’s a gap. There’s not a clear way to move up in the field. How your supervisor communicates with you is crucial for understanding your next step. 

Angelica: When I was graduating college, I was working an after-school program, and I had sat down with my supervisor one day. I was like, “so I really enjoy working here. I love what I do. I love working in afterschool. What do I do after I graduate?” And she said: “Well I’m sure you made great grades, you’ll have your degree, whatever you do next you’ll do great.”

And I was like, “okay”. I didn’t know what to do from there. Of course, thinking back, I’m like, “Oh, I should have said this, could have asked for this,” but I didn’t. I didn’t know how to have those conversations before. The coaching piece and the career development piece could have been there, but it wasn’t. Luckily, I was able to transfer to a program in Dallas and was able to continue this work, but I mean, that could have easily been, “Oh, I don’t see a future here”.

Hannah: Yeah, that makes sense. So, when I was in college, I interned for Camp Fire National. My supervisor did a really good job of staying in touch with me after the internship. Eventually, my senior year was ending, and she was like, “okay, we’re going to make this work as a job for you. It’s going to be a little bit ad hoc at first because we’re trying to find the funding”. You know, nonprofits are always trying to find the funding. 

I had other career options, but I loved the mission of Camp Fire. I came on as a contractor my first year, and I didn’t get any benefits right away. I was young enough that I could be on my mom’s insurance, which let’s be honest not everyone has that. But I feel like the piece that we’re talking about is that my supervisor kept up the relationship and was communicative. She had a plan, not just in the beginning, but over time. And it made me want to stay because I knew what was coming. I eventually came on full-time staff and have stayed for 4 plus years.

Tapping into Intrinsic Motivation

Angelica: When we look at NAA’s job design framework, the core piece of that is compensation, benefits, internal policies, and that is so critically important. Everyone should have those things. However, because we’re a nonprofit, there’s limited funding to provide the other elements of job quality. Providing career development opportunities for staff is really important. There are also components that don’t take funding, but time and effort, such as creating a positive work culture, coaching, asking for employee input, and prioritizing employee voice. I think more people are willing to stay when they have other pieces. 

Going back to TikTok, the “soft life” is having its moment. People are actively on TikTok saying “I’m not trying to climb a corporate ladder”. So, in youth development, how can we use this to our advantage, people wanting to fuel their passion and find meaning in their work? 

Hannah: I personally chose to work in a nonprofit because I feel like it gives me some small amount of agency to start addressing the crises of our time. So much is going on, it would be very difficult for me to clock into a nine to five and focus solely on the “grind”, blocking out 90% of the national issues I feel pressing in on us. Whereas working in a nonprofit gives me that opportunity to say, well, I’m at least making a small impact. And I’m trying to work with the next generation of young people so that we can solve some of these things moving forward rather than ignore them.

Leveraging Passion and Awareness for Systemic Change

Angelica: One of the interesting things I worked on as the Director of Advocacy for Dallas Afterschool, was when we were working with the Housing Task Force at the City of Dallas and were able to advocate for new multifamily developments to include childcare on-site. Working in youth development but being able to have an impact in housing is so neat, those are the things that we need to be thinking about when working in nonprofits, you can lend a hand in various issues.

Hannah: That’s a really cool story, and I definitely agree that there can be a broader impact when systems are interconnected.

Angelica: I always say, after-school is at the intersection of education, public safety, and the workforce. When we think about nonprofit work, you can touch way more than just the work that you’re doing because it’s all systemic. We know we’re educating these students, but also, we’re developing them for the future of the workforce, all while also helping the current workforce because their kids need a safe place to go after school.

Hannah: I feel like that’s particularly why our perspective, the Millennial/Gen Z perspective, is so important. We are the generation that is more aware of what’s going on in different sectors than previous generations because we’re on our phones. We see the news all the time, it’s all over. We see that this is a full system, and an after-school program doesn’t happen in a bubble because we see the housing crisis, and the climate crisis. If we have youth coming in hungry during after school programs every day, we don’t just put it in its own bubble. We know food deserts exist and that after school is often the solution to getting healthy and yummy food. We offer expertise to the field through our awareness of intersecting community needs. 

Angelica: For a long time, our older generations didn’t have to consume all that media, all the social media. And there’s so many avenues that you’re getting information now, Snapchat, TikTok, all of that. But I love what you said about after-school. It’s not a bubble. It’s families, students, and communities. It’s touching so many different aspects of life.

Hannah: Yes, I completely agree. And the OST field could explore how the younger generation could be tapped to solve system problems and address those various aspects of life. Our generation, and those to follow, are the ones living multiple crises in real time, and we are the ones who will have to live with these crises well into the future. We are aware of how issues intersect. We know that one unique problem does not exist in a vacuum. And so, understanding that people coming into the workforce are very aware and knowledgeable, that could guide our work towards more collective solutions. That is going to be the most innovative approach. Because young professionals have that broadened perspective, and we are hungry to be asked “What do you think?”

Angelica: Yeah, I love that. It’s almost like we have an untapped workforce. It’s really untapped. Like we haven’t really figured out how to move away from part-time jobs.

Hannah: And it can be a lot better.

Angelica: Although I will say more organizations are actively making improvements for their after-school employees, paying better wages, providing benefits, and centering equity. So now what about the other elements of job quality?

Hannah: And that is what we will explore in the next article! Next, we’ll be talking about job quality and career growth, including an interview with Shawna Rosenzweig about her journey from direct service with youth to becoming President of a national organization, all before age 40. Stay tuned for more conversations around #workforce, #OSTprograms, and #youngprofessionals. 

If you enjoyed this, please consider posting it with your own thoughts, stories, and experiences. Keep the conversation going online with the hashtag #youngprofessionals.

Take it easy y’all. 

“Shortage of Workers in Afterschool Programs,” 2022. Temescal Associates. Accessed 20 July 2024.

Go Outside

With People!

Have you had one of those days (or weeks or years) when you look around and think, “Where is everybody?” Maybe you moved to a new place or went through a hard time or got sick. Maybe your social circles changed — or you did. Maybe you don’t have a lot of places in your neighborhood to meet people. Maybe the apps on your phone are designed to keep you scrolling, not reaching out. (Maybe? Definitely.)

If you’ve felt lonely lately, you’re not ironically not alone. 

  • Young people’s loneliness rates have increased every year since 1976.1 
  • Almost half of adults in the U.S. say they feel lonely.1
  • Between 2003 and 2020, the amount of time Americans spend with friends went from an average of an hour a day to 20 minutes.1

Loneliness has been getting more press since the pandemic, and we’ve been getting better about talking about it. People have a lot of ideas on how to strengthen social connections, including social media reform, better social infrastructure and expanded mental health services. 

We’d like to bump a low-cost anti-loneliness tool to the top of the list: Go outside. Preferably with people. 

Sofia Rodriguez, Camp Fire National Youth Advisory Cabinet member, explains: 

“When you’re inside a building or in your house, you’re trapped in this feeling that you’re the main character,” said Sofia. “I’m the only one feeling like this. It’s all about me. But when you go outside, you think: Oh, my gosh, I’m small!” 

That “small” feeling is a powerful dose of perspective that can combat isolation.

“It’s a good feeling,” Sofia said. “There’s more than just me: There’s a world around me!” 

Sofia outside playing with leaves in front of a pond with a goat standing next to her.

And while Sofia’s word and our own experiences at Camp Fire are enough to convince us, science is on our side, too. A recent review of 38 different nature-based loneliness studies said that “social, nature-based activities show promise in reducing youth loneliness.”2

Sofia’s favorite local nature haunt is Flowing Lake County Park. They go there for Camp Fire club meetings sometimes, but Sofia and their three siblings get a lot of outdoor time living on a farm as well. 

Sofia leaning against a tree and is playing outside with her two siblings.

“My mom is really into throwing us outside,” they laughed. “Whenever we can, we go.” 

They feel lucky to live in Snohomish County, Washington, where there’s a lot of access to nature. Sofia is aware of safety issues: They know to go with family or friends, avoid unsafe areas and stay out of polluted water sources. But overall, nature is a source of peace, tranquility and fun for Sofia.

“It makes me feel more connected,” they said. “People usually slow down when they are outside. It makes them pay attention a bit more.” 

The ability to slow down, focus and build connections with both humans and nature is practically a superpower in our age of distraction and worry. When we feel isolated, it’s easy to be overwhelmed by the problems facing us today. In fact, recent research is uncovering a link between loneliness and climate anxiety. 

“In Washington state, we’re seeing heat waves and forest fires,” said Sofia, who did a climate change workshop with their 4-H equity and inclusion task force last year. “I think about it often.” 

Without a connection to others or the outdoors, climate change can feel hopeless. But getting outdoors with others, like Sofia does, is a way to both appreciate our place in nature and build the collaborative networks we need to save it.    

The best thing? You don’t have to be an extreme wilderness adventurer or join an expensive expedition team to get the mental health and social benefits of being in nature. Invite a coworker to take a lunch break outside. Ask your study group if you can do your next session under a tree. Look for outdoor hangout spots for your next friend catch-up. Scope out your local library or county/state park for free workshops or classes. Join or volunteer at your local Camp Fire affiliate.

“It doesn’t have to be a park or a hike or something that’s purposefully a Nature Experience,” said Sofia. “It can be going outside somewhere where it’s a little more peaceful, somewhere where you can take a deep breath and think, ‘I’m here right now. There’s a world around me.’”

Find an outdoor Camp Fire program near you. 

Sofia smiling on a boat in a body of water.
  1. “Our Epidemic of Loneliness and Isolation: The U.S. Surgeon General’s Advisory on the Healing Effects of Social Connection and Community,” 2023. United Public Health Service. Accessed 13 July 2024.
  2. “Connecting through nature: A systematic review of the effectiveness of nature-based social prescribing practices to combat loneliness,” by Sachs et al. Landscape and Urban Planning. Vol 248, August 2024. Accessed 13 July 2024.

But what does belonging feel like?

Creating belonging is a moral good, sure, but sometimes we need to take a second to remember just how good belonging feels. When have you experienced the power of belonging? 

We talk a lot about belonging at Camp Fire. It’s woven into our values. (We are inclusive. We work to create safe and inclusive environments, so everyone feels welcome.) It’s an important goal of our Diversity, Equity, Inclusion and Access (DEIA) work. And it doesn’t just happen – it’s intentionally cultivated and worth celebrating! So this month, we’re sharing three powerful stories of belonging from our community. Grab your favorite beverage, curl up in the hammock, and meet Malachi, Leo, and Kim…


Malachi’s Story 

Camp Fire Central Puget Sound  

As told by his mom, Whitney 

Malachi is a medically-complex, non-speaking, wheelchair user. He loves music and dancing. He participates in a weekly drum circle. He loves books and having books read to him. He LOVES camping and exploring new places.  

Malachi Riding Bikes Camping in Nashville - March 2023

I registered my son Malachi for Camp Fire as soon as he turned five. What drew us most to Camp Fire was the inclusive nature and principled mission of the organization. 

A top priority in identifying the best youth programs for our family is to find those that are inclusive and value accessible participation and flexibility. It was important to our family, too, that “disability” identity was specifically called out in the organization’s Statement of Inclusion, that the group was committed to accessibility in their programming, and that a virtual pathway to participation was available. 

In our family, we believe that we are all always learning and improving in matters of diversity, equity and inclusion. We want Malachi’s identity as a Disabled person to be celebrated and for his unique perspective to be valued. We wanted him to be part of a group that welcomes and celebrates youth of all genders and members from other backgrounds, cultures and experiences. That commitment to inclusion, coupled with an honest curiosity and willingness to learn and grow together, was an essential factor for us in choosing a youth development organization for him. 

Malachi is registered with Central Puget Sound Council of Camp Fire as an Independent Member, giving him access to all of the same curriculum and resources as any group, along with the ability to participate in special events of his choosing, while maximizing the flexibility of his participation to accommodate both his access needs and our family’s frequent travel and outdoor adventures. As an Independent Member, I get to support Malachi all along the way, as he works through his Starflight curriculum and begins earning emblems for his learning goals and achievements. We are thrilled to be part of the Camp Fire program and look forward to watching our little guy grow and learn along the way. 

Malachi and family

Leo’s Story 

Camp Fire Camper 

My first time at camp was in 2018. It wasn’t just my first time to go to a Camp Fire camp, it was my first time to go to any camp. But I felt it was the year to try because it was the first time Camp Fire was offering the LGBTQ+ session. At first, I was a little nervous, but by the end of the week, I had done things I had never tried before (like rappelling and kayaking) and met people who shared the same experiences without any judgment. 

I returned to camp the next summer and was excited to attend for a longer time. I wanted more of the experiences of the previous summer. Now that I was past the nervousness, I wanted to spend more time learning the other water activities and go rappelling again. Unfortunately, because of flooding I couldn’t repel again, but that was all the more reason to come to camp again. That year I also made more connections, and the friendships were ones I kept in contact with over the next year, which turned out to be more important than I imagined. 

When COVID shut everything down, it was some of those friendships that I leaned on. You can also imagine my disappointment when camp shut down in 2020. It was a long year! In 2021, my brother and I returned to camp. I was so excited to be back. Camp is a place where you can learn new things, really be yourself, meet amazing people, and know the counselors are there to help you along the way. 

When I was younger, I lost my sense of self for a while. Because of Camp Fire, I have re-found my confidence, become more social, and can see myself in this world. My Camp Fire story is going to keep going as this summer I will be returning as a camp counselor, and my brother is starting his Counselor-In-Training program. I remember what that first summer felt like and all that I have gained from camp, and I want everyone who comes to have the same incredible experience. 


Kim’s Story 

Camp Fire Alaska Parent 

As an adult black woman with a young black daughter, I wanted to make sure my child was seen and having a positive experience at Camp Fire. I grew up here in Alaska, and I know what it feels like to be one of few, to feel different, to go out of the way to be seen. That was my experience. The instructors and educators who saw me made a world of difference in my life at a time where it was so crucial to my development and positive self-image. 

About three weeks in, I just asked her: Do you like Camp Fire? And she said no. I looked at her in the rearview mirror, and she said: I love it. As time went on she shared with me more about the friends she was making, funny conversations she was having with camp counselors because she’s an only child and also enjoys adult conversation, and her new love for swimming – another one of those activities I could never quite get her to take an interest in. She actually asked for swimming lessons! 

And that’s not all she asked for. She asked to go back to Camp Fire next summer, and that’s what we plan to do. We found Camp Fire to be a place rich with diversity of life experience, race, gender, ethnicity, ability, geographic location – so much more that was a plus for my family. We value diversity. Camp Fire impressed me on so many levels: their obvious commitment to the happy development of young children, helping to prepare parents who are new to their programs, and their very clear efforts toward diversity and inclusion. That doesn’t happen by chance. It has happened because Camp Fire has been thoughtful and because they select and prepare great people as part of their staff.  

I know my child is in good hands, and for that I am grateful. I consider myself among the many ambassadors for this organization who has nurtured our precious future leaders and done it so well, for so long. Thank you, Camp Fire. 


Learn more about Camp Fire’s commitment to belonging:  

Creating a Just Organization Through Distributed Leadership: A conversation with LaSheé Thomas and Nikki Roe Cropp

Originally posted by Shawna Rosenzweig May 10, 2023

I believe anyone can lead from anywhere in an organization. Actual leadership has little to do with title or position and more to do with influence. At Camp Fire, our definition of leadership and shared power also includes young people in the decision-making process AND a distributed leadership model that goes beyond the individual. Enter Just HQ. 

At Camp Fire National Headquarters, Just HQ is a voluntary, employee-led group of leaders focused on championing the inclusive, equity-driven organizational culture and learning environment we want and seek. Just HQ does this through leading biweekly Diversity, Equity, Inclusion, and Access (DEIA) staff meetings on different relevant topics, facilitating reflection and intentional conversation, inviting guest speakers (most recent was someone from the Anti-Defamation League to talk to us about Antisemitism), touching on a ‘This Day in History’, actionable Land Acknowledgment, conducting regular culture surveys, and helping keep us accountable to our values. This grassroots initiative makes a positive difference to all of our employees, affiliates, and the youth and families we serve. By creating the conditions where employees and staff feel safe and supported to learn, lead, and thrive, they are, in turn, strengthening the ecosystem that offers youth the same conditions. We know DEIA doesn’t just happen, and Just HQ is a way for us to intentionally prioritize it and bake this value into our culture and organization. We are all on a continual learning journey.

I had a great conversation with two Just HQ members and leaders, Nikki Roe Cropp and LaSheé Thomas, who are working toward a better culture at Camp Fire. We talked about their experience so far on the small but mighty team and what they are learning individually and as a group. 

LaSheé

Shawna: For those who aren’t familiar with Just HQ, could you share what it is and why you wanted to be a part of it?

Nikki: Just HQ was formed to champion an engaged, positive organizational culture and to move us forward in our diversity, equity, and inclusion work. We believe that they are very much intertwined.

LaSheé: I would add that Just HQ is staff-led, so you get all of these voices at the table from multiple levels in the organization. That was extremely important to me and one of the reasons I volunteered to join. I have a strong personal belief that the more voices at the table, the better. 

Nikki: Compared to other staff engagement committees I’ve been a part of at other organizations, this feels more meaningful. It’s more than having a hot dog day to show appreciation for staff. We are truly working on culture–increasing trust, sense of belonging, decision-making, and communication among our staff. 

Shawna: I think it’s a strength that C-suite leaders are not on Just HQ. There is no one who is a de facto leader because of their title. Everyone leads. Can you talk a bit about how that works?

Nikki: We aren’t really prescriptive about who does what, but we do know what jobs need to be done and take turns doing them. For me, since I am a manager, I try to hang back and give other members the opportunity to lead in that way. I try to listen more than I talk. 

LaSheé: Our process is the definition of collaborating. There is conversation and figuring it out together. I get to do things with Just HQ that I normally wouldn’t do in my regular role. We allow people to do what they desire to do even if it doesn’t match their job role. 

Nikki: We spent a lot of time in the beginning talking about how we wanted to function together as a team and how we wanted our meetings to go. 

LaSheé: On this committee, we’re all learning as we go. We’re learning together.

Shawna: I’m curious, what has been the most challenging part of your work on Just HQ? 

LaSheé: I ask myself whether we (Just HQ) are doing enough to allow people to push themselves to the next level of equity work, not just attending meetings and taking in information. I want to be sure that we are taking equity work to the next level.

Nikki

Nikki: I agree with what LaSheé said. We know that everyone has to own our culture–this team is here to champion that. So, while we want 100% of the staff to feel like they belong and feel included, we’re not at 100% yet. We have to keep figuring out what’s not working and why and keep trying to improve. We also need to keep lines of communication open with the rest of Camp Fire staff and learn from feedback about the education we are offering so our discussions can stay productive.  

LaSheé: I would add that we need to know our limits as a group. There are areas where we have to seek outside assistance to be able to provide the information staff needs in a particular area of equity. Even though there are multiple voices at the Just HQ table, there are still voices missing. 

Shawna: A standard part of your meeting agenda is reviewing Camp Fire norms and values. Can you talk a little about why you do that?

LaSheé: We feel like leading with those is an important way to hold ourselves and each other accountable to what we collectively believe and want to accomplish. It’s turned into an opportunity for staff to affirm each other for acting out those values. Team members give shout-outs to each other for things like exhibiting strong trust and collaboration. 

Nikki: We regularly check in on the values and make sure that they are still relevant to the culture we want and seek. That is part of the process, to make sure we’re staying on the same page.

Shawna

Shawna: Are there other parts of Just HQ we haven’t talked about yet? 

LaSheé: We have optional book clubs and podcast discussion groups that give people a casual way to connect over certain topics and broaden thinking by considering perspectives from outside the organization. 

Nikki: We borrowed a framework from Christopher Littlefield that encourages teams to learn and grow, laugh and play, rest and rejuvenate, celebrate and appreciate, and connect and reflect together. We use that framework as a guide to make sure we’re staying balanced. 

Shawna: With a team that’s spread across the country, it’s so important to connect and see people as whole people. 

Shawna: What advice do you have for someone who wants to start a group like Just HQ in their organization?

LaSheé: I would encourage them to be clear and honest about what the organization is already doing to advance equity because if that work has not already started, it will be a lot harder. And allow teams, not leaders, to set parameters around what the team might look like. Staff have a closer view to what’s happening on the ground and this process allows those voices to be heard when they might not otherwise be.

Nikki: We don’t want a top-down structure, but leadership does have to be committed to the work in order for it to be successful. We’re able to do what we do because our leadership prioritizes the work.  

Shawna: How has your experience at Camp Fire changed because of your involvement with Just HQ?

LaSheé: I have never been in a role where I am leading or presenting anything, ever. Being a part of Just HQ has allowed me to be in that role and combat my fear of public speaking and present to my peers on topics I’ve researched. It’s allowed me to be more comfortable speaking and leading. It has allowed those walls to come down. I still get nervous but I am not afraid anymore. Instead, I’m proud of the things I’ve learned, researched, and presented.

Photo of LaShee with text of her quote (text that came before this image)

Shawna: How has your experience at Camp Fire changed because of your involvement with Just HQ?

LaSheé: I have never been in a role where I am leading or presenting anything, ever. Being a part of Just HQ has allowed me to be in that role and combat my fear of public speaking and present to my peers on topics I’ve researched. It’s allowed me to be more comfortable speaking and leading. It has allowed those walls to come down. I still get nervous but I am not afraid anymore. Instead, I’m proud of the things I’ve learned, researched, and presented.

Nikki: I am generally happier, more productive, and more motivated in my job because of my involvement with Just HQ.  It’s energizing to be a part of something that is truly making a difference to how we function and work together.  My hope is that this effort outlasts my time at the organization–that there will always be a committee dedicated to this important pursuit. 

Photo of Nikki with text of her quote (text is in body below)

Shawna: How has your definition of leadership changed as part of your experience on Just HQ? 

Nikki: For me, I have gotten fulfillment in seeing others on the team grow in their leadership. It’s more satisfying for me to watch others lead and leverage what power I have to advocate for this group. I now measure my leadership in terms of how each individual on the team feels empowered to create change. 

LaSheé: I have a hard time with the concept of leadership. While I believe everyone can be a leader, I have struggled to define what it means for me personally. But I think that has changed. I have been able to say to myself, “you are leading the values of this organization” which is a quality of leadership. Even if that makes me feel uncomfortable, it is allowing me to step back and see leadership qualities in myself that I have not been able to see before working with the Just HQ committee. I would encourage other organizations to think about those employees that are not as vocal and to prioritize bringing voices to the table that are otherwise not heard.

Shawna: I’m struck by how many important leadership lessons I’m hearing from you two today, like sitting in the discomfort, sharing power, designing from the margins, progress over perfection…all of those things that are pivotal for individuals and organizations that are committed to equity. Just HQ hasn’t been around that long but it’s already changed the org culture and the ways that people are showing up. It’s really quite remarkable. With that, I’ll end with saying thank you for all that you do for the organization, for the team, and for each of us as individuals on our own journeys!

How to Have a Hard Conversation

Camp Fire Alabama

Conflict isn’t fun. Hard conversations can feel like a gut-punch, so most of us do everything we can to avoid them. But in the end, avoidance isn’t good for us, or our relationships.

The good news? There are healthy ways to handle conflict and hard conversations. Anyone can learn them. None of us will become experts overnight, but we can start now to learn how to have better conversations…and better conflict resolution. (Remember that growth mindset!)

Like we teach our Camp Fire youth, not every hard conversation will turn out perfectly with everyone will happy in the end. But if we strive to approach discussing problems in the best possible way, there is a high percentage the interaction will go well, and everyone will benefit!

Here’s what we can do to set ourselves up for hard conversation success:

1. First of all, be genuine when you approach someone. Let them know that things are about to get real! You might even ask up front, “Can we talk for a little bit? I have something really important I need to share with you.” When you sit down to talk, you could say, “This is hard for me to bring up, and I’m not sure exactly how it will come out but I want to ask for your patience and grace as I try to explain how I’ve been feeling…”

2. Go into the conversation with positive intentions. Resolve to listen, hear the other side, say what you need to say and reach a good ending.

3. As you continue the conversation, keep that end goal in mind. You want to resolve this conflict in a healthy way! That means it matters how you get there and how you express yourself.

Always try to be:

  • Kind, even if you’re upset
  • Thoughtful and intentional in your word choices… words are powerful!
  • Calm while using a matter-of-fact tone of voice
  • Respectful
  • Focused on how YOU feel, not accusatory. Don’t say “You do X, or you never do Y…” Say “I feel like X, and it seems like Y to me…”
  • Genuine and true to you!

Getting things off your chest in a healthy way is a truly beautiful thing, especially as honor yourself and how you feel. Go into hard conversations seeking the best for the person you’re talking with, and for yourself. Try to stay humble. No one has all the answers or knows it all, and all of us makes mistakes.

See our new infographic on 11 Tips for Better Conflict Resolution for even more ideas. And don’t worry, this takes practice and diligence! And with your practice comes wisdom, maturity, and more successful hard conversations.

You can do it! Good luck.

Camp Fire Transforms Youth Into Powerful Peacemakers

Camp Fire Orca in Tacoma, Washington.

Can you feel it? In the past several years, our culture seems to have hit new highs…or lows…when it comes to division, hostility, and opposition.

While we see constant conflict take its toll globally, we also know how interpersonal problems can do serious damage in our kids’ and teens’ lives. From bullying to academic trouble to depression, conflict on a micro-scale quickly causes big problems.

That’s why Camp Fire has been working on a comprehensive Conflict Resolution curriculum, launching nationwide in early 2018. It began in partnership with the University of Kansas School of Social Work in 2011. Working with 11 underserved schools in the Kansas City district, Camp Fire Heartland collaborated with educators, counselors, kids, and parents to develop super-useable conflict resolution tools. The response has been overwhelmingly positive.

The curriculum helps kids build their peacemaking skills on individual, interpersonal and community levels. The program is tailored for three age groups (K-1st grade, 2nd-3rd grade and 4th-6th grade). The curriculum is split into a series of 45 to 60-minute modules (on topics like communication styles, negotiation and respect) that work in both camp and classroom settings.

Kayla Neal teaches Conflict Resolution to kids at summer camp in Kansas City, MO (July 2017).

Kayla Neal, Assistant Program Manager at Camp Fire Heartland, taught all three age categories Conflict Resolution at day camp this summer and is now teaching the program in the Kansas City school district.

“The program gives them a clear outlet to talk about their feelings,” Kayla says. “It helps them ask, ‘What is making me feel that emotion?’ It gives them a way to think differently and think collectively as a group.”

Kayla says most kids can tell you if they are mad, happy or sad. But learning to differentiate between more complex emotions—frustration, anxiety, disappointment—can help them manage and communicate their feelings better.

Youth at Camp Fire Orca in Washington State play tug-of-war.

“Being able to identify the emotion—it starts there,” Kayla says. “Then they can figure out what’s really going on.”

For example, Kayla says, if a youth can differentiate between being mad and being anxious, they can also identify the cause of that anxiety, and what they can do about it. “If I’m feeling a little anxiety about a test, then I can ask myself what I can do to help with that anxiety: study, get some rest.”

The program helps kids manage their feelings and also communicate their emotions to others more effectively. That emotional intelligence can help mitigate childhood conflicts, especially intense ones like bullying.

As part of Camp Fire’s Thrive{ology} approach, the conflict resolution curriculum has already had an impact. When we measure kids’ belief in their ability to talk to someone they were “mad at” before taking part in Camp Fire’s programming, they rate their confidence much lower than other life skills. But early studies show that kids are self-reporting big leaps in their conflict-resolution confidence after a spring and summer of Camp Fire fun.

According to Camp Fire National Headquarter’s Program Consultant Nikki Roe Cropp, out of all the ‘Thriving Indicators’ we measure in youth, the skills they learn in Conflict Resolution has shown the greatest growth. This research makes it all the more exciting to be able to launch our tested Conflict Resolution curricula to the other 55 Camp Fire councils in the New Year.

Conflict resolution skills are endangered and transformative. Thanks for your support as we equip more youth to be proactive and learn to handle conflict in a healthy way! It’s a beautiful thing, and everyone wins.

Photo from Camp Fire Seattle, taken by Jenny Gawf

Find your local council and see if they will have this program available, or ask what other awesome programs they have going on!